Response from the site administrator
teslineinc, 03.06.2016
Dear customer,
1. Smartphone must be in the same network with computer. No router is allowed between them.
2. By default Windows will prompt you to allow Rohos Logon Key incoming network connections. But Rohos also adds Winlogon process to the List of allowed programs. Just in case Rohos doesn’t unlock PC by phone signal you can check Firewall rule :
– Open: Control Panel/System and Security/Windows Firewall/Allowed Programs/Change settings/Allow another program/Browse/LogonUI.exe
And ensure Winlogon process has all checkboxes