Error message saying 'Manual Entry is not allowed' Windows 7/Rohos Logon Key/Yubikey OTP [ Resolved ]

When Windows 7 Boots up to the login screen and my Yubikey is inserted I get the OTP Prompt but most of the time I get another prompt that asks for the OTP again and on Pressing the Yubikey Button it gives an error message saying'Manual Entry is not allowed' or something to that effect. Upon my second attempt it tells me I have entered a wrong OTP and I have 3 attempts to get it right or Rohos locks the logon key software.

Jason Olson , 08.06.2013, 17:28

Response from the site administrator

teslineinc, 25.08.2014

Dear customer,
Possible, USB switch works with some errors. Test it please. Open a text document, plug Yubikey,
Touch its window, press Enter. Repeat it for several times. First 12 symbols must be the same. If it is not so, plug Yubikey without a switch into USB port and repeat this test. If result is good, don't use this USB switch for Yubikey.

Idea status: under consideration

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Error message saying 'Manual Entry is not allowed' Windows 7/Rohos Logon Key/Yubikey OTP [ Resolved ]

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